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IT Manager

North Tonawanda, NY 14120

Posted: 05/15/2026 Employment Type: Permanent Industry: Manufacturing Job Number: 8272 Pay Rate: $90,000 - $110,000

Job Description

KRG is helping a manufacturing company hire a hands-on IT Manager to oversee and support critical technology operations across our manufacturing environment. This role combines technical expertise with day-to-day operational support, ensuring system reliability, network performance, and ongoing modernization of legacy applications.

The ideal candidate will bring strong experience with IBM AS400/Power9 systems, RPG programming, and manufacturing-based applications, along with the ability to independently manage priorities and collaborate with end users and third-party IT partners.

Key Responsibilities
  • Provide hands-on IT systems support, integration, troubleshooting, and testing
  • Maintain and support IBM AS400/Power9 and legacy RPG applications
  • Ensure LAN/WAN network reliability across multiple locations
  • Coordinate hardware, software, and network upgrades with third-party IT support
  • Support Windows 10/11 PCs, laptops, printers, and end users
  • Rewrite and modernize older programs and applications
  • Maintain system security, software licensing, and technical documentation
  • Travel to local plants as needed and perform additional assigned duties

Job Requirements

  • Bachelor`s degree in Computer Science, Business Management, or related field
  • 5+ years of recent experience managing IT systems and operations
  • Strong experience with IBM AS400/Power9, SYS36 RPGII/RPG400, sub-file and CL programming
  • Experience supporting in-house applications within a manufacturing environment
  • Working knowledge of Windows environments, Microsoft Office products, and PC/printer setup
  • Ability to work independently, stay organized, and manage competing priorities
  • Strong written and verbal communication skills with a customer-service mindset
  • Experience coordinating with third-party IT support vendors preferred


Key Resource Group, LLC considers applicants for all positions without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, physical or mental disability, citizenship, veteran status, gender expression and/or identity, or any other class protected by federal, state, or local laws. Key Resource Group, LLC is an equal opportunity employer.

Meet Your Recruiter

Lisa Lamprecht
Director of Talent Acquisition

A graduate of Houghton Academy in Accounting and Business Administration, Lisa brings over 35 years of experience to the KRG team. Her experience includes finance, human resources, IT, marketing, property management, and a brief stint as a location scout for a county film commission in Northern California. She enjoys working behind the scenes to keep things moving smoothly. Her support keeps us working as a team, putting people to work as efficiently and seamlessly as possible.

Lisa is a New York transplant from California that loves living in Western New York. She is often asked why she left California. Her answer: the art scene, the architecture, and most importantly, the people! Buffalo has shown her over and over again that it really is the City of Good Neighbors.

When she is not working, Lisa enjoys spending time with her husband, Michael, and their dog Benny, a lab and border collie mix. She also is learning to paint with watercolor, crochets, and gardens when the weather permits.

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About North Tonawanda, NY

Ready to embark on a new career adventure in North Tonawanda, New York? This charming city nestled in Niagara County offers a wealth of job opportunities and a vibrant community perfect for both professional growth and quality of life. Imagine working in a city renowned for its stunning waterfront views, historic landmarks like the North Tonawanda History Museum, and its close proximity to the iconic Niagara Falls. With a rich arts scene, including the Carnegie Art Center and the Riviera Theatre, as well as a variety of dining options showcasing western New York's beloved Buffalo wings, there's something for everyone here. Join us in exploring job opportunities in this enchanting region and take the first step towards a rewarding career in North Tonawanda!