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Customer Service Representative

Buffalo, NY 14201

Posted: 03/25/2024 Employment Type: Temporary Industry: Job Number: 7185 Pay Rate: $18/hour

Job Description

Mon-Sat 8a-4:30p, with one day off during the week
Great opportunity within a friendly, congenial environment!

A well-known organization has a need for a Customer Service Representative in their Buffalo office on a full-time, temporary basis. The CSR will be answering customer phone calls and emails on a daily basis to enter and process new orders, make changes to current orders, and resolve any issues/complaints that may arise.

Successful candidates will have superb communication skills, be detail-oriented, and be able to smoothly transition between tasks in a busy environment. A positive, can-do attitude is a must for this position.

Must be able to work occasional Saturdays and some holidays.

If the candidate is successful in the temporary role, there is potential for direct hire placement!

Job Requirements

  • 6 months+ of previous customer service or call center experience
  • Strong computer skills with proficiency in MS Word and Excel
  • Works well in a deadline driven, team environment


Key Resource Group, LLC considers applicants for all positions without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, physical or mental disability, citizenship, veteran status, gender expression and/or identity, or any other class protected by federal, state, or local laws. Key Resource Group, LLC is an equal opportunity employer.

Meet Your Recruiter

Leigha Barratt
Legal Staffing Manager

Leigha joins the KRG Staffing Team with nearly ten years of experience working in the WNY legal arena as a Paralegal, Legal Assistant and Court Clerk. She also holds an A.A.S. in Paralegal Studies. Leigha’s hands-on experience in local law firms and our Courts System gives her a unique perspective when it comes to legal staffing. Simply put, Leigha can talk the talk and walk the walk.

Leigha excels when it comes to communication, efficiency and organization. She knows exactly how a law office (or any office for that matter) operates and understands that any business is only as good as their support staff so she understands what she’s looking for when searching for top talent.

When she isn’t busy searching for the perfect Candidates, Leigha is at the softball or baseball diamonds with her three beautiful kids! She also loves cooking and hosting parties for her family and friends. And the best part about Leigha? She is funny! The KRG staff enjoys her down-to-earth, honest approach to life; her one-liners keep us chuckling throughout our workday and boy are we grateful she’s on our Team!

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