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Customer Service Representative

Buffalo - Suburbs, NY 14225

Posted: 03/27/2026 Employment Type: Temporary Industry: Food & Beverage Job Number: 8234 Pay Rate: $19/hour

Job Description

Mon-Fri 8am-4:30pm, with some Saturday shifts during the month
Great opportunity within a friendly, congenial environment!

A well-known organization has a need for a Customer Service Representative in their Buffalo office on a full-time, temporary basis. The CSR will be answering customer phone calls and emails on a daily basis to enter and process new orders, make changes to current orders, and resolve any issues/complaints that may arise.

Successful candidates will have superb communication skills, be detail-oriented, and be able to smoothly transition between tasks in a busy environment. A positive, can-do attitude is a must for this position.

Must be able to work occasional Saturdays and some holidays.

Job Requirements

  • 1-2 years of previous customer service or call center experience
  • High school diploma required
  • Strong computer skills with proficiency in MS Word and Excel
  • Works well in a deadline driven, team environment


Key Resource Group, LLC considers applicants for all positions without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, physical or mental disability, citizenship, veteran status, gender expression and/or identity, or any other class protected by federal, state, or local laws. Key Resource Group, LLC is an equal opportunity employer.

Meet Your Recruiter

Sarah Faust
Staffing Manager

Sarah graduated from the University at Buffalo with a Bachelor’s degree in Social Sciences and quickly discovered her passion for recruiting and staffing—especially in unique and niche industries. With years of experience managing the full-cycle recruiting process, she thrives on learning the ins and outs of evolving workforce needs. A lifelong learner at heart, Sarah is always eager to understand new markets and trends.

She’s known for her strong relationship-building skills and finds genuine joy in making the perfect match between clients and candidates.

When she’s not connecting great people with great opportunities, you’ll find Sarah experimenting in the kitchen, tackling a new workout class, playing with her three cats, or hosting friends alongside her husband. And of course—Go Bills!

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