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Customer Service Representative

Buffalo - Suburbs, NY

Posted: 06/19/2024 Employment Type: Permanent Industry: Aerospace & Defense Job Number: 7315 Pay Rate: $55k - $65k

Job Description

Are you an effective communicator? Do you remain calm under pressure? This could be the opportunity for you!

KRG has partnered with a large manufacturing company who is looking to hire a Customer Service Representative. In this role, you will prepare proposals, negotiate and process orders, and handle customer inquiries.

Additional responsibilities include coordinating with other departments to ensure delivery requirements are met, expediting AOG requests and overdue orders, reviewing debit memos, issuing credit memos, and resolving any payment-related issues.

Apply today for immediate consideration!

Job Requirements

  • 3+ years of automated order entry and sales/customer service experience
  • Minimum 2-year college degree required
  • Outstanding written and verbal communication skills
  • Pleasant, professional demeanor and a customer service mindset
  • Basic accounting knowledge a plus


Key Resource Group, LLC considers applicants for all positions without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, physical or mental disability, citizenship, veteran status, gender expression and/or identity, or any other class protected by federal, state, or local laws. Key Resource Group, LLC is an equal opportunity employer.

Meet Your Recruiter

Lisa Lamprecht
Operations Manager

A graduate of Houghton Academy in Accounting and Business Administration, Lisa brings over 35 years of experience to the KRG team. Her experience includes finance, human resources, IT, marketing, property management, and a brief stint as a location scout for a county film commission in Northern California. She enjoys working behind the scenes to keep things moving smoothly. Her support keeps us working as a team, putting people to work as efficiently and seamlessly as possible.

Lisa is a New York transplant from California that loves living in Western New York. She is often asked why she left California. Her answer: the art scene, the architecture, and most importantly, the people! Buffalo has shown her over and over again that it really is the City of Good Neighbors.

When she is not working, Lisa enjoys spending time with her husband, Michael, and their dog Benny, a lab and border collie mix. She also is learning to paint with watercolor, crochets, and gardens when the weather permits.

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