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Client Relations Representative

Niagara Falls, NY 14303

Posted: 05/09/2024 Employment Type: Permanent Industry: Manufacturing - Other Job Number: 7255 Pay Rate: $22/hour

Job Description

Direct Hire opportunity!
Awesome benefits offered!

KRG has partnered with an international manufacturing company who is seeking a Client Relations Representative to handle all incoming and outgoing requests from clients regarding orders, invoices, complaints and other related tasks.

The responsibilities in this role will include:
  • Receiving and responding to communications from clients including phone, email, live chats
  • Providing quotations and following-up on order requests
  • Working closely with shipping to ensure client satisfaction
  • Identifying and resolving complaints
  • Maintaining client information and records

Ideal candidates will have the ability to quickly solve problems, work well under pressure, and work independently with minimal supervision.

If you are the customer relations professional we seek, please submit your resume today!

Job Requirements

  • 3 years of customer service experience in an office setting
  • Excellent verbal and written communication skills
  • ACCPAC experience preferred
  • Inside sales experience a plus
  • Proficiency with Microsoft Office
  • Friendly, outgoing demeanor with customer service mindset
  • Highly organized with the ability to multi-task

Key Resource Group, LLC considers applicants for all positions without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, physical or mental disability, citizenship, veteran status, gender expression and/or identity, or any other class protected by federal, state, or local laws. Key Resource Group, LLC is an equal opportunity employer.

Meet Your Recruiter

Lucas Sadwick
Staffing Manager

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About Niagara Falls, NY

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