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Benefit Client Manager

East Aurora, NY 14052

Posted: 04/03/2024 Employment Type: Direct Hire Industry: Job Number: 7210 Pay Rate: $50-$60k/year

Job Description

Beautiful offices located in the suburbs of Buffalo. No need to pay for downtown parking!
Friendly, hard working team with an amazing company culture!


Are you looking for stability and longevity in your career? A small, but growing professional services company is looking for full-time Benefit Client Manager to join their dependable team.

The Benefit Client Manager will serve as the first point of contact for clients and will answer client inquiries regarding group benefits. In additional to providing exceptional customer service, the Benefits Coordinator will assist with claims, resolve HRA card issues, prepare proposals, enrollment packets and renewals, and initiate follow-ups with clients after enrollment.

Additional administrative tasks such as coordinating meetings, scheduling Medicare appointments for clients, preparing file folders, and ordering office supplies will be assigned.
The ideal candidate is friendly, professional, and is comfortable communicating with clients via phone, email, and in-person.

Individuals with experience in an HR department, insurance provider, or benefits administration company may be a strong fit for this role.

Job Requirements

  • Solid background and understanding of employee benefits administration
  • NYS Individual, Life and Health Insurance License or willingness to obtain
  • Proficiency with Microsoft Office: Word, Excel, PowerPoint, Outlook
  • Superb interpersonal skills and a customer-first mindset
  • Excellent written and verbal communication skills
  • Strong critical thinking skills


Key Resource Group, LLC considers applicants for all positions without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, physical or mental disability, citizenship, veteran status, gender expression and/or identity, or any other class protected by federal, state, or local laws. Key Resource Group, LLC is an equal opportunity employer.

Meet Your Recruiter

Lisa Lamprecht
Operations Manager

A graduate of Houghton Academy in Accounting and Business Administration, Lisa brings over 35 years of experience to the KRG team. Her experience includes finance, human resources, IT, marketing, property management, and a brief stint as a location scout for a county film commission in Northern California. She enjoys working behind the scenes to keep things moving smoothly. Her support keeps us working as a team, putting people to work as efficiently and seamlessly as possible.

Lisa is a New York transplant from California that loves living in Western New York. She is often asked why she left California. Her answer: the art scene, the architecture, and most importantly, the people! Buffalo has shown her over and over again that it really is the City of Good Neighbors.

When she is not working, Lisa enjoys spending time with her husband, Michael, and their dog Benny, a lab and border collie mix. She also is learning to paint with watercolor, crochets, and gardens when the weather permits.

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About East Aurora, NY

Ready to embark on a new career adventure in the vibrant town of East Aurora, New York? This picturesque area nestled in Erie County offers not only a charming small-town feel but also a wealth of job opportunities and room for professional growth. Explore job listings in this quaint town known for its historic Roycroft Campus, the delightful Vidler's 5 & 10 store, and the acclaimed East Aurora Theatre. Indulge in the local cuisine at Bar-Bill Tavern famous for their chicken wings or visit the vibrant farmers market for fresh produce. With its close-knit community, stunning parks like Knox Farm State Park, and easy access to Buffalo Bills games at Highmark Stadium, East Aurora is the perfect place to kickstart your career with a touch of local charm.