Find An Opportunity With KRG

Browse open roles and apply now.

Search Jobs

Appeals Specialist - Hybrid

Syracuse, NY 14202

Posted: 06/25/2026 Employment Type: Permanent Industry: Legal Job Number: 8320 Pay Rate: $45,000 - $61,000

Job Description

Hybrid work schedule after introductory period

A Syracuse law firm is seeking a detail-oriented Appeals Specialist to join their accounting team. This role is responsible for reviewing and responding to client appeals related to electronically submitted law firm invoices. The ideal candidate will work closely with attorneys, billers, and legal support staff to resolve billing issues, submit appeals, and ensure timely payment of invoices.

Responsibilities:
  • Review and track invoice deductions using firm reporting tools and e-billing platforms
  • Research and gather details regarding invoice reductions and appeal opportunities
  • Communicate deduction information to attorneys and timekeepers in a clear, standardized format
  • Prepare and submit appeals based on attorney feedback and supporting documentation
  • Monitor appeal status and ensure all client deadlines are met
  • Process approved appeals, reduced invoice payments, and related write-offs
  • Respond to attorney inquiries and provide reports and supporting documentation as needed
  • Verify billing accuracy and supporting records
  • Assist with additional accounting and billing-related projects as assigned

Job Requirements

  • Experience with law firm electronic billing and appeals processes required
  • Knowledge of e-billing platforms and billing guidelines; experience with Bill Blast preferred
  • Strong organizational and time management skills with the ability to prioritize multiple deadlines
  • Exceptional attention to detail and accuracy, particularly with numerical data
  • Excellent written and verbal communication skills
  • Strong customer service mindset and ability to work collaboratively across departments
  • Proficiency in Microsoft Word and Excel; experience with Aderant or similar legal billing software preferred
  • Ability to thrive in a fast-paced, deadline-driven environment


Key Resource Group, LLC considers applicants for all positions without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, physical or mental disability, citizenship, veteran status, gender expression and/or identity, or any other class protected by federal, state, or local laws. Key Resource Group, LLC is an equal opportunity employer.

Meet Your Recruiter

Lisa Lamprecht
Director of Talent Acquisition

A graduate of Houghton Academy in Accounting and Business Administration, Lisa brings over 35 years of experience to the KRG team. Her experience includes finance, human resources, IT, marketing, property management, and a brief stint as a location scout for a county film commission in Northern California. She enjoys working behind the scenes to keep things moving smoothly. Her support keeps us working as a team, putting people to work as efficiently and seamlessly as possible.

Lisa is a New York transplant from California that loves living in Western New York. She is often asked why she left California. Her answer: the art scene, the architecture, and most importantly, the people! Buffalo has shown her over and over again that it really is the City of Good Neighbors.

When she is not working, Lisa enjoys spending time with her husband, Michael, and their dog Benny, a lab and border collie mix. She also is learning to paint with watercolor, crochets, and gardens when the weather permits.

Apply Now

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

About Syracuse, NY

Discover your next career opportunity in the vibrant city of Syracuse, New York! Nestled in the heart of Upstate New York, Syracuse offers a perfect blend of bustling city life and scenic beauty. Known for its rich history, diverse culture, and thriving job market, Syracuse presents a myriad of growth possibilities for job seekers. From the renowned Syracuse University campus to the picturesque Onondaga Lake Park, this area boasts landmarks like the historic Erie Canal Museum and exciting events at the Syracuse Stage theater. Indulge in local delicacies like salt potatoes and half-moon cookies while experiencing the lively arts scene at the Everson Museum of Art. Explore our job listings today and take a step towards a fulfilling career in this captivating region!