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Customer Service/Case Manager

Williamsville, NY

Posted: 11/04/2019 Employment Type: Permanent Industry: Insurance Job Number: 4551 Pay Rate: DOE
Direct Hire opportunity!
Casual, family-oriented work environment, beautiful offices and awesome benefits.


An insurance group located in the Northtowns of Buffalo is looking to add a Customer Service/Case Manager to their staff on a full-time basis. In this role, you will be submitting applications to insurance companies, reconciling pending requests from agents, transmitting documents and maintaining the document management system.

To succeed in this role, follow up and organization skills are needed, as well as a customer service mindset.

Submit your resume today to be considered for this opportunity.
  • 2+ years of customer service/office experience
  • Case management or life insurance experience is a plus
  • Strong computer skills: Knowledgeable in Microsoft Office
  • Comfortable on the phone
  • Accurate data entry and typing skills


Key Resource Group, LLC considers applicants for all positions without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, physical or mental disability, citizenship, veteran status, gender expression and/or identity, or any other class protected by federal, state, or local laws. Key Resource Group, LLC is an equal opportunity employer.

Peggy Koch
President

As President, Peggy brings over 15 years of experience in recruiting to the KRG team, where she specializes in legal placements.
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