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Desktop Support Specialist

Buffalo, NY | Permanent

Post Date: 09/06/2017 Job ID: 2699 Industry: Manufacturing Pay Rate: DOE
A manufacturing company in Buffalo, NY is looking for a Desktop Support Specialist to join their team on a full-time, direct hire basis. In this role, you will splitting your time between installing, configuring and maintaining computer systems, desktops and other IT components and providing helpdesk support and end-user training.

Core Duties Include:
  • Perform day-to-day desktop/user support on company platforms and applications
  • Evaluate and test all new software decisions and recommend changes when necessary
  • Install and remove software on computers
  • Provide problem resolution for all users with hardware, software and application problems
  • Maintain daily records of all problems and remedial actions taken
  • Ensure data security, compliance to company policies, and archiving/backup integrity

Applicants must have excellent technical, organizational, and communication skills. The ability to function as a member of a team, as well as work independently are also important. Must have a strong understanding of Windows 10, Microsoft Server 2008 or 2012, and HP/Cisco networks.

Great opportunity at a national organization.

Submit your confidential resume today to be considered for this opportunity.
  • 2+ years of related IT experience
  • Associate Degree in Information Technology or related field required
  • Capable of communicating clearly
  • Advanced computer hardware and software skills
  • Patient and outgoing personality


Key Resource Group, LLC considers applicants for all positions without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, physical or mental disability, citizenship, veteran status, gender expression and/or identity, or any other class protected by federal, state, or local laws. Key Resource Group, LLC is an equal opportunity employer.

Diane Robinson
Staffing Manager

Diane Robinson brings 20+ years of sales and career counseling experience to her role as a Staffing Manager. She has a passion for connecting and building relationships with individuals here in the WNY community.

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